Evidence stuck in inboxes
Photos, CMRs and invoices stay linked to the right shipment and claim.
Built for transport, fulfilment and last-mile operations
Transport claims. From damage to settlement. In one platform.
Claim2Fix turns scattered emails, photos and spreadsheets into one controlled claim process—with clear ownership, partner responses and financial follow-up.
No mandatory subscription · Pay per claim · Partners join free
Illustrative product preview
Claim overview
September 2026
Open claims
24
Recovery rate
78%
Deadline
6
Recovered
€ 18.420
| Claim | Customer | Subcontractor | Amount | Status |
|---|---|---|---|---|
| CLM-2026-0184 | Northline Retail | Van Dijk Logistics | € 489 | Action required |
| CLM-2026-0183 | Maison & Co | Express Cargo | € 1.240 | Accepted |
| CLM-2026-0182 | Urban Living | Roadlink BV | € 318 | Investigating |
One process across the logistics chain
Carriers
Fulfilment
Last-mile delivery
Subcontractors
Why change
Claims lose value when the process is fragmented
Every handover, attachment and deadline matters. Claim2Fix keeps the commercial and operational picture together.
Unclear liability
Assign the driver and subcontractor, then capture acceptance or dispute in one audit trail.
Recovery without overview
Track claimed, accepted, recovered and outstanding amounts without separate spreadsheets.
A controlled workflow
Six steps from incident to settlement
A repeatable process gives operations, finance and partners the same current file.
1
Report damage
Register the incident against the shipment.
2
Capture evidence
Add photos, documents and the claimed amount.
3
Assign responsibility
Connect customer, driver and subcontractor.
4
Partner response
Accept, dispute or request information.
5
Assess and approve
Record liability and the accepted amount.
6
Recover and settle
Bundle approved claims and track recovery.
Built for daily operations
The complete claim file, always current
Every user works from the same timeline, while access remains separated by organization and subcontractor.
Shipment, customer, driver and partner linked
Photos and documents in one secure file
Response and handling deadlines visible
Claim, accepted and recovered amounts separated
DashboardClaim filePartner portalReports
Shipment #OUT12345
CLM-2026-0184
Customer
Northline Retail
Subcontractor
Van Dijk Logistics
Claim amount
€ 489,00
Deadline
18 Sep
Timeline
Damage reported
Evidence uploaded
Partner notified
Claims this period
Illustrative valuesClaims this period
64
Claim value
€ 28.640
Recovered
€ 18.420
Outstanding
€ 6.830
From files to decisions
See where damage occurs—and what you recover
Compare patterns by period, customer, driver and subcontractor. Keep operational trends and financial recovery visible.
Financial control
Turn approved claims into recoverable value
Track each amount from claim to acceptance, recovery and settlement. Bundle approved items per subcontractor and keep outstanding positions clear.
01
Claimed
02
Accepted
03
Recovered
04
Settled
Solutions
Designed around your role in the chain
For carriers
Connect transport damage to trips, drivers and subcontractors, and recover costs with a complete file.
Claim management for carriersFor fulfilment
Standardize high-volume damaged or missing order claims across customers and carriers.
Fulfilment claim solutionsFor subcontractors
Respond to assigned claims quickly with evidence, comments and a clear deadline.
Subcontractor claim managementPay per claim
Start without a heavy software commitment
Buy Claim2Fix Credits and use them when claims occur. Credits remain valid and larger bundles can reduce the cost per claim.
A fixed number of credits per claim
Credits remain valid
Partner portal included
Enterprise options for larger operations
Claim2Fix
Starter
For teams processing claims occasionally.
Start with creditsClaim2Fix
Business
For growing operations that need reporting and settlements.
Discuss your workflowClaim2Fix
Enterprise
For higher volumes, multiple teams and tailored requirements.
Contact usExact credit usage and available bundles are shown in your account.
Connected operations
Made to fit your logistics workflow
CSV import and export are available today. Additional API and integration options are being prepared.
CSV import & export
API access
Coming soon
Tailored integrations
Contact us
Coming soon
Damage classification
Evidence completeness checks
Claim summaries
Claim2Fix AI
Assistance for faster, more consistent assessment
Future AI-assisted capabilities are planned for damage analysis and claim review. These features are not active yet.
Operational impact
Less searching. More control.
Faster handling
Keep every next action and deadline visible.
Better files
Standardize evidence and financial details.
Cleaner collaboration
Separate internal notes from partner messages.
Stronger insight
Compare claim patterns and recovery in one place.
Frequently asked questions
What teams ask before they start
Personal demo
See your workflow in Claim2Fix
Tell us a little about your operation. We will use your details only to follow up on this request.
Bring every transport claim into one controlled process
Start with credits or request a focused walkthrough for your operation.